Terms of Service

TERMS OF SERVICE

OVERVIEW

The zyvoriia website and its related online services are owned and operated by Qingdao Panghu Innovation Technology Co., Ltd.

Throughout these Terms of Service, the terms “zyvoriia,” “we,” “us,” and “our” refer to the brand and the company responsible for operating this website.

Through this website, zyvoriia provides customers with access to product information, online shopping services, purchasing functions, website features, and other related services, subject to these Terms, applicable policies, and notices published on the Site.

By accessing our website, browsing products, placing an order, completing a purchase, or using any part of our Services, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all visitors, customers, users, and anyone accessing or interacting with our website.

Please read these Terms carefully before using our website.

If you do not agree with these Terms, please stop using our website and do not place orders or access our Services.

Any new products, features, tools, or services added to the Site will also be subject to these Terms and any additional applicable policies.

We may update or revise these Terms from time to time by publishing the updated version on this page.

Your continued use of the Site after changes become effective means that you accept the revised Terms to the extent permitted by applicable law.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer products and services online.

WEBSITE OPERATOR INFORMATION

The zyvoriia website is owned and operated by:

Brand:
zyvoriia

Legal Company Name:
Qingdao Panghu Innovation Technology Co., Ltd.

Business Address:
Room QDCF5N15
No. 147 Liaoning Road
Liaoning Road Subdistrict
Shibei District, Qingdao, Shandong
China

Customer Support Email:
service@zyvoriia.com

Business Phone:
+86 532-68611233

Transactions completed through this website are handled in connection with the business operations of Qingdao Panghu Innovation Technology Co., Ltd.

SECTION 1 – ONLINE STORE TERMS

By accessing this website or purchasing products from zyvoriia, you confirm that you have reached the legal age required to enter into a binding agreement under the laws applicable to you.

If you allow a minor dependent to access or use this website, you confirm that you are responsible for such use where required by applicable law.

You may not use our website, products, or Services for any unlawful, fraudulent, unauthorized, abusive, or prohibited purpose.

When using our Services, you agree to comply with all applicable laws, regulations, and legal requirements.

You must not transmit, upload, distribute, or introduce:

  • Viruses;
  • Malware;
  • Worms;
  • Malicious scripts;
  • Harmful code;
  • Any content intended to damage, disrupt, or interfere with our website, systems, Services, or other users.

A serious violation of these Terms may result in restriction, suspension, or termination of access to our Services where permitted by law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse, restrict, suspend, or terminate access to all or part of our Services where reasonably necessary and legally permitted.

Certain information submitted through the website may be transmitted through different networks and may be technically adjusted to meet connection requirements.

Payment information and sensitive transaction details are processed through authorized payment providers and applicable security systems.

Without prior written authorization, you may not:

  • Copy;
  • Reproduce;
  • Distribute;
  • Resell;
  • License;
  • Commercially exploit;

any part of the Service, website content, product information, or website functionality.

You may not attempt to gain unauthorized access to:

  • Website systems;
  • Customer accounts;
  • Databases;
  • Servers;
  • Networks;
  • Related infrastructure.

Information obtained through our website must not be used for unauthorized advertising, spam, fraudulent activity, or unlawful commercial purposes.

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information displayed on the zyvoriia website is accurate and current.

However, we do not guarantee that all website information will always be:

  • Completely accurate;
  • Complete;
  • Current;
  • Free from errors;
  • Suitable for every purpose.

Website content is provided for general informational and shopping purposes.

Before completing a purchase, customers should review:

  • Product information;
  • Pricing;
  • Shipping details;
  • Return and refund conditions;
  • Payment information;
  • Checkout details.

We may update, correct, modify, or remove website content whenever reasonably necessary.

SECTION 4 – CHANGES TO SERVICES AND PRICES

Product prices, availability, promotional offers, discounts, and other commercial terms may change from time to time.

We may modify, update, suspend, replace, or discontinue any part of our Services where reasonably necessary and permitted by law.

Changes may include:

  • Products;
  • Product descriptions;
  • Prices;
  • Promotions;
  • Website functions;
  • Features;
  • Availability.

If obvious pricing, technical, or product information errors occur, we may correct the error and take appropriate action regarding affected orders.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may only be available through our website and may have limited availability.

We make reasonable efforts to display product images, descriptions, colors, dimensions, and specifications accurately.

However, minor differences may occur due to:

  • Screen settings;
  • Lighting conditions;
  • Photography;
  • Production batches;
  • Packaging updates;
  • Manufacturing variations.

Eligible returns and refunds will be handled according to our Return & Refund Policy.

SECTION 6 – BILLING, ACCOUNT AND ORDER INFORMATION

You agree to provide accurate and complete information when placing an order.

This may include:

  • Email address;
  • Billing information;
  • Shipping information;
  • Contact details.

We may review, restrict, refuse, or cancel orders where reasonably necessary, including situations involving:

  • Incorrect information;
  • Unauthorized payment activity;
  • Fraud concerns;
  • Technical errors;
  • Pricing mistakes.

If an order is modified or cancelled, we may contact you using the information provided during checkout.

SECTION 7 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools, platforms, applications, or services.

These services may have their own:

  • Terms of service;
  • Privacy policies;
  • Security practices;
  • Usage conditions.

Customers are responsible for reviewing applicable third-party terms before using these services.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

zyvoriia does not control or guarantee the content, products, services, privacy practices, or policies of third-party websites.

Your use of third-party services is subject to their own terms and policies.

SECTION 9 – USER COMMENTS, REVIEWS AND SUBMISSIONS

If you provide reviews, feedback, comments, suggestions, photos, or other content, you confirm that you have the right to submit such material.

You must not submit content that:

  • Violates intellectual property rights;
  • Contains unlawful or misleading information;
  • Contains harmful code;
  • Misrepresents your identity;
  • Violates applicable laws.

We may use customer feedback for legitimate business purposes, including improving products and customer experience.

SECTION 10 – PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy.

Please review our Privacy Policy for information regarding:

  • Data collection;
  • Data usage;
  • Cookies;
  • Service providers;
  • Marketing communications;
  • Privacy rights;

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Information displayed on our website may occasionally contain errors, inaccuracies, or omissions relating to:

  • Product descriptions;
  • Pricing;
  • Promotions;
  • Shipping charges;
  • Delivery estimates;
  • Product availability.

We reserve the right to correct errors, update information, or modify website content where reasonably necessary.

Where permitted by applicable law, we may cancel affected orders if incorrect information has materially impacted the transaction.

If payment has already been collected for a cancelled order, applicable refunds will normally be issued to the original payment method.

SECTION 12 – PROHIBITED USES

You may not use our website or Services:

  • For unlawful purposes;
  • To violate applicable laws or regulations;
  • To infringe intellectual property rights;
  • To upload malicious code or harmful materials;
  • To collect personal information without authorization;
  • To send spam or unauthorized communications;
  • To interfere with website security or functionality;
  • For fraudulent activities;
  • To misuse our products, Services, or website features.

We reserve the right to restrict or terminate access to our Services where prohibited activities or serious violations of these Terms occur.

SECTION 13 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to maintain our website, Services, and product information.

However, except where required by applicable law, we do not guarantee that:

  • The website will always operate without interruption;
  • Services will always be completely error-free;
  • Website information will always remain fully current;
  • Products will always remain available;
  • All website features will always function without delay.

Nothing in these Terms affects any mandatory consumer rights or protections that cannot legally be excluded.

SECTION 14 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by law, zyvoriia and Qingdao Panghu Innovation Technology Co., Ltd. shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or Services where such limitation is legally permitted.

This limitation does not affect rights or remedies that cannot legally be excluded.

SECTION 15 – INDEMNIFICATION

Where permitted by applicable law, you agree to indemnify and hold harmless zyvoriia and Qingdao Panghu Innovation Technology Co., Ltd. from claims, damages, liabilities, or expenses arising from:

  • Your unlawful use of our website;
  • Your violation of these Terms;
  • Your infringement of another person's rights;
  • Your misuse of our Services.

SECTION 16 – SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary.

The remaining provisions of these Terms will continue to remain valid and enforceable.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may restrict, suspend, or terminate access to our Services where reasonably necessary due to:

  • Fraudulent activity;
  • Illegal activity;
  • Security concerns;
  • Serious violations of these Terms;
  • Misuse of our website or Services.

Termination of access does not affect obligations or rights that arose before termination.

SECTION 18 – ENTIRE AGREEMENT

These Terms, together with applicable policies and notices published on our website, constitute the agreement governing your use of our Services.

Related policies may include:

  • Terms of Purchase;
  • Privacy Policy;
  • Shipping Policy;
  • Return & Refund Policy;
  • Other applicable store policies.

SECTION 19 – CONSUMER RIGHTS

Nothing in these Terms is intended to remove, limit, or override mandatory consumer rights provided by applicable laws.

Where any provision of these Terms conflicts with mandatory legal requirements, those legal requirements will apply.

SECTION 20 – CHANGES TO THESE TERMS

We may update these Terms from time to time due to changes in:

  • Services;
  • Products;
  • Business operations;
  • Technology;
  • Legal requirements;
  • Customer service practices.

The latest version of these Terms will always be published on this page.

Your continued use of our website after updates become effective means that you accept the revised Terms to the extent permitted by applicable law.

SECTION 21 – CONTACT INFORMATION

If you have any questions regarding these Terms, products, orders, payments, shipping, returns, refunds, or our Services, please contact us.

Brand:
zyvoriia

Legal Company Name:
Qingdao Panghu Innovation Technology Co., Ltd.

Business Address:
Room QDCF5N15
No. 147 Liaoning Road
Liaoning Road Subdistrict
Shibei District, Qingdao, Shandong
China

Customer Support Email:
service@zyvoriia.com

Business Phone:
+86 532-68611233

Customer Service Hours:
9:00 AM – 6:00 PM, China Standard Time (UTC+8)

zyvoriia is owned and operated by Qingdao Panghu Innovation Technology Co., Ltd.